Payment Policy

This Payment Policy outlines the terms and conditions regarding payments for purchases made from One two one ("we," "our," or "us") through our website (onetwoone.co.uk). By placing an order with us, you ("you" or "customer") agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following forms of payment for online orders:

• Credit cards: Visa, Mastercard, American Express, Discover
• Debit cards: Visa, Mastercard
• PayPal
• Apple Pay
• Google Pay

2. Payment Security

We prioritize the security of your payment information and use industry-standard encryption technology to protect your sensitive data during transmission. Your payment details are securely processed through our payment gateway, and we do not store your credit card information on our servers.

3. Authorization and Payment

When you place an order on our website, the total order amount, including shipping fees and applicable taxes, will be authorized on your selected payment method. Payment is only captured when your order is processed and ready for shipment. In the event that an item in your order is unavailable or backordered, we will only charge you for the items that are shipped.

4. Currency

All prices displayed on our website are in GBP. If you are located outside of the UK, your bank or credit card provider may apply additional conversion fees or exchange rates, which are beyond our control.

5. Order Verification

To prevent fraudulent transactions and protect our customers, we may perform additional verification checks on certain orders. This may include requesting additional information or documentation to verify your identity and payment details. Failure to provide the requested information may result in order cancellation or delay.

6. Payment Disputes

If you have any concerns or disputes regarding a payment made to us, please contact our customer service team immediately for assistance. We will work with you to resolve any issues promptly and fairly.

7. Sales Tax

Sales tax will be applied to orders based on the shipping address provided during checkout. The applicable sales tax rate will be calculated and displayed at checkout.

8. Contact Information

If you have any questions or concerns about our Payment Policy, please contact us at info@onetwoone.co.uk.

9. Changes to This Policy

We reserve the right to update or modify this Payment Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.